FAQs

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Getting Started

How do we connect our organization to our Slack workspace?

System Administrator

You'll be provided with the opportunity to connect the organization to your official Slack workspace during the introduction. If you'd prefer to do it later, you can add the integration from the ‘Organization Page’. It's a simple one-click addition. Make sure to set Slack as your personal preference as well in the Settings page.

Employees

If an individual user chooses to connect to their Slack after the initial walkthrough, they can do so in the Settings Page.

  1. Log In to your account on GetSpeedBack
  2. Go to "User Settings"
  3. Click the "Sign in with Slack" button
  4. After completion, make sure Slack is your preferred communication option.

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