Scoring and Metrics
You’re good! It takes time for you to receive enough reviews from your team for you to generate statistically valid scores. Because of the way the NPS calculation works, it may take a handful of reviews. In the meantime you may see wild swings in your overall performance score or performance categories. If you see this happening, don’t worry, it’ll just take a few more reviews before things stabilize and you can begin acting on your metrics.
How are scores calculated?
What is NPS (Net Promoter Score)?
For reviews, what does a 1 mean? What does a 10 mean?
What are all these metrics on my dashboard?